Privacy Policy
Last updated: 6.12.2025
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us via our contact form, or book experiences offered through our site.
We take the protection of the personal data of our users and customers seriously and take all necessary technical and organizational measures in accordance with best practices and obligations laid down in Croatian laws and the General Data Protection Regulation (EU 2016/679) (GDPR).
If you have any questions about this Policy or about how we handle your data, you can contact us at:
info@morlacco.com
Data Controller
The data controller responsible for the processing of your personal data on this website is:
Morlacco d.o.o.
Ulica Kraljice Mira 49
23000 Zadar, Croatia
Personal Number (OIB): 49699908561
Contact email: info@morlacco.com
Contact number: +385 99 211 1073
Personal Data We Collect
Information You Provide to Us
When you use our website, you may provide us with:
- Contact details (name, email address, phone number) via the contact form
- Booking information when reserving or purchasing experiences or packages
- Payment information, processed securely via third-party payment providers (we do not store full credit card details)
- Any additional information you submit voluntarily (messages, preferences, special requests)
Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring URL
This data is collected for security, analytics, and optimization.
Cookies
Our website may use cookies or similar technologies to:
- Enable basic website functions
- Improve user experience
- Analyze website traffic
You can manage cookie preferences through your browser settings or, where available, our cookie banner. By continuing to use our website, you agree to our use of cookies.
Data Retention
We retain your personal data only as long as necessary for the purpose of processing:
- Contact form inquiries: up to 12 months
- Booking data: retention period required under applicable tax and commercial laws
- Technical logs: short-term retention for security purposes
After these periods, data is deleted or anonymized.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (right to be forgotten)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@morlacco.com.
Security
The data on our website is protected and encrypted using SSL technology. We implement technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page together with a revised “Last updated” date.